TDLR Contact Information

Texas Department of Licensing and Regulation
920 Colorado
Austin, Texas 78701

Mailing Address:
Texas Department of Licensing and Regulation
P.O. Box 12157
Austin, Texas 78711

Telephone: (512) 463-6599
Toll-Free (in Texas): 800-803-9202
Fax: (512) 475-2871
Relay Texas-TDD: (800) 735-2989

Your Voice Matters: TDLR Strategic Planning

Help TDLR prepare for the future – let us hear your voice! Ideas, comments, and suggestions collected during our strategic planning have a real-world impact. In recent years, we’ve made policy and rule changes based on feedback from strategic planning sessions, and we share this feedback with lawmakers each legislative session. One good idea can create real change for Texans.

Your voice matters, and TDLR wants your input concerning these four key questions:

  • What are we doing well?
  • What can we do better?
  • What changes would you make to TDLR if you were king or queen for a day?
  • Over the next five years, what major changes will affect the way you do business and the services we provide?

Here are the ways you can make your voice heard:

  • Regional meetings
  • Online forum, ImagineTDLR
  • Email
  • Facebook and Twitter

Regional meetings

TDLR will hold regional, face-to-face strategic planning sessions around the state during March 2014. These open, interactive sessions will help shape our vision and chart the course for TDLR’s future. This is your opportunity to let us hear your ideas with no filters.

Please consider this your invitation to join us in person to discuss the issues most important to you. Regional sessions will take place on the following dates:

March 17, 2014
  • West Texas Region: Holiday Inn, Redwood & Aspen Rooms – 3201 South Loop 289, Lubbock TX
  • South Texas Region: McAllen Convention Center – 700 Convention Center Blvd., Room 103, McAllen TX
March 24, 2014
  • North Texas Region: Holiday Inn – 6070 N. Central Expressway, Dallas TX
  • East Texas Region: Holiday Inn – 8111 Kirby Drive, Houston TX
March 31, 2014
  • Central Texas Region: Wyndham Garden Hotel, Executive Learning Center & Guadalupe/Barton Creek Rooms – 3401 South IH-35, Austin TX
Program Session Times
  • 8:30 am – 11:00 am – Cosmetology, Barbers
  • 12:30 pm – 3:00 pm – Air Conditioning and Refrigeration, Architectural Barriers, Boiler, Booting, Electricians, Elevators, Industrialized Housing and Buildings, Towing, Used Automotive Parts Recyclers, and Vehicle Storage Facilities
  • 3:30 pm – 6:00 pm – Auctioneers, Combative Sports, Legal Service Contracts, Licensed Breeders, Polygraph Examiners, Professional Employer Organizations, Property Tax Consultants, Property Tax Professionals, Service Contract Providers, Vehicle Protection Product Warrantors, Water Well Drillers and Pump Installers, and Weather Modification

Online forum, ImagineTDLR

ImagineTDLR is an online forum for you to share your ideas, give us feedback, and interact with others wanting to help us be the best we can be. Your ideas, comments, and suggestions will help shape our vision and chart TDLR’s course going forward.


Email us your ideas and comments now at and we’ll include them in the discussion.

Facebook and Twitter

Jump into the conversation taking place on TDLR's Facebook and Twitter pages. We’ll be posting specific questions each week from our strategic planning sessions and including your responses in our research.


Report Violations or File Complaints Online

small image of state of texas with horizontal line on each side