May 18 2016 - 8:30 a.m.

Twin Towers Office Center
1106 Clayton Lane
1st Floor Public Meeting Room #125E
Austin, Texas


If you require auxiliary aids, services or materials in an alternate format contact the Texas Department of Licensing and Regulation at least 5 working days prior to the meeting date. Phone: (512) 463-6599, FAX: (512) 475-2874, E-MAIL: open.meetings@tdlr.texas.gov, TDD/RELAY TEXAS: 1-800-relay-VV (for voice), 1-800-relay-TX (for TDD).

The meeting will be broadcast on TDLR's YouTube channel at https://www.youtube.com/user/TexasLicensing .

Between 7:30 a.m. and the beginning of the meeting, the public will be able to view informational videos on contested cases, motions for rehearing, and public comment.

A. Call to Order

B. Roll Call and Certification of Quorum

C. Executive Session

1. Consultation with staff attorney pursuant to section 551.071(1), Government Code wherein the Commission will receive a briefing from General Counsel concerning pending or contemplated litigation, and/or settlement offer, including but not limited to: Ashish Patel et al. v. Texas Department of Licensing and Regulation et al., Cause No. D-1-GN-09-004118, in the 345th Judicial District Court of Travis County, Texas.

2. Advice from the General Counsel on legal matters authorized by 551.071(2).

3. Under section 551.074, Government Code, discussion of personnel matters, including but not limited to: the appointment, employment, compensation, evaluation, reassignment, duties, discipline, retirement and dismissal of the Executive Director.

NOTE: The Commission may adjourn into Executive Session to consider any item listed on this agenda if a matter is appropriate for Executive Session discussion.

D. Action on items discussed in Executive Session
Discussion and possible action on items discussed in the Executive session, including but not limited to:

  • The appointment, employment, compensation, evaluation, reassignment, duties, discipline, retirement and dismissal of the Executive Director.

E. Approval of Minutes – Meeting of April 13, 2016

F. Contested Cases - consideration and possible action (heard before SOAH)

1. ELC20150022939/452-16-1429.ELC; Respondent Jeremiah Hare
2. COS20150017016/452-16-0595.COS; Respondent Dario Armond Jacoel
3. ELC20150016601/452-16-0351.ELC; Respondent Marc E. Wiethorn
4. ELC20150023317/452-16-0977.ELC; Respondent Edgar J. Ozorio
5. ELC20160004347/452-16-1942.ELC; Respondent Timothy J. Gonzales

G. Motions for Rehearing – The Commission may consider and take any action related to the following cases, including but not limited to, rehearing matters previously decided, modifying a prior order, or entering a new order:

1. COS20150022022; Respondent Mayra Ortega d/b/a Mayra’s Beauty Shop
2. COS20150022716; Respondent Ricki Hai Tran d/b/a Rose Nail and Spa
3. ELC20150008849; Respondent Andrew J. Vojtech
4. TOW20150022509; Respondent Frederico Rodriguez d/b/a Latino Transport Service
5. TOW20150003030; Respondent Fernando Alanis d/b/a Fern’s Towing Service

H. Update on the Strategic Planning Progress

I. Staff Reports

Briefing from agency staff and discussion:

1. Executive Office

  • Agreed Orders, Default Orders and Cease & Desist Orders
  • Recent developments
    • New programs Bill Implementation activities
    • Personnel changes
    • Presentations, Outreach, and Meetings with Constituent Groups
      • Chairman Larry Gonzales (Sunset Commission) regarding DSHS Programs implementation – April 28, 2016
      • Executive Leadership for Information Technology Excellence (ELITE) Program, “Putting It All Together” Panel – April 29, 2016
      • Texas Fiscal Officers Academy (TFOA) – April 29, 2016

2. Office of Strategic Communication (OSC)

    • Social Media key statistics & update

3. Compliance Division

    • Program staff participation in workgroup and association meetings
    • Division staff participation in Governor’s Small Business Forums
    • Division staff participation in annual Arlington Building Professional Institute
    • Division staff participation in statewide Strategic Planning brainstorming sessions
    • Implementation of online payment system for Boiler Program fees
    • Revised forms and online reporting to implement recent changes in Elevator Program Statute
    • Electrical Program staff publication of TDLR Arc Flash newsletter
    • Air Conditioning Contractors Program staff activities related to complaint investigations
    • Division staff participation in HUD audit relating to Industrialized Housing and Building Industry
    • Compliance statistics and trends

4. Customer Service Division

    • External Stakeholder’s Visit/Meeting
    • Current projects
    • Update on Contact Center statistics
    • Personnel changes
    • Implementation of new programs

5. Education & Examination Division

    • Recent Accomplishments/Current Projects
    • Examination Statistics
    • Continuing Education course, provider, curriculum statistics
    • School Inspection statistics and trends
    • Implementation of new programs

6. Enforcement Division

    • Enforcement statistics and trends
    • Implementation of new TDLR programs
    • Personnel changes

7. Field Operations

    • Recent accomplishments
    • Current projects
    • Personnel changes
    • Inspection statistics
    • Implementation of new programs

8. Financial Services Division

    • Update on Division activities
    • Status of Contracts
    • SAO Audit of Financial Processes
    • Centralized Accounting and Payroll Personnel (CAPPS) Update

9. General Counsel Office

    • Update on rulemaking
    • Personnel changes
    • Speaking engagements and training
    • Collections statistics
    • Case statistics
    • Open records statistics

10. Human Resources Office

    • Update on personnel changes
    • Update on personnel statistics
    • Update on ethics training and active shooter training

11. Information Technology Division

    • Recent accomplishments
    • Current activities
    • Update on personnel changes

12. Licensing Division

    • Licensing statistics
    • Recent accomplishments
    • Update on personnel changes

13. Office of Innovation

    • Update on TDLR’s Customer Survey for the Strategic Plan
    • Update on Job Shadowing at TDLR
    • Update on external and internal Face-to-Face evaluation comments
    • Update on research and analytics training

J. Public Comment

*Comments will be limited to no more than 3 minutes*
*any person wishing to address the Commission should complete a Public Comment Form and submit it to the Executive Assistant*

K. Discussion of date, time and location of future Commission meetings

L. Adjournment