Air Conditioning and Refrigeration Contractors Advisory Board Meeting

Texas Department of Licensing and Regulation
Tuesday, October 20, 2020 at 10:00 a.m.
Videoconference Meeting


This meeting will take place via videoconference, and will be broadcast on TDLR’s YouTube channel. The meeting agenda and materials will be available on the department’s webpage at If you need materials in an alternate format contact the Texas Department of Licensing and Regulation at least 5 working days before the meeting date. Phone: (512) 463-6599, E-MAIL:, TDD/RELAY TEXAS: 1-800-relay-VV (for voice), 1-800-relay-TX (for TDD).

  1. Call to Order
  2. Roll Call, Introduction of new board member Suzanne Smith and Certification of Quorum
  3. Advisory Board Member Training
    1. Videoconference Meeting Conduct
    2. Public Comments
    3. Public Participation
  4. Advisory Board Member Training
    1. Open Meetings Act
    2. Public Information Act
    3. Administrative Procedure Act
  5. Approval of Minutes – Meeting of July 15, 2020
  6. Public Comment
    Any person wishing to address the Board must submit an email by following the Public Comment Instructions found on the last page of this agenda or located at Emails must be submitted to by 12:00 PM, October 19, 2020. TDLR offices will not be open for public comment.
  7. Staff Reports – Briefing from staff and discussion:
    1. Licensing Division
      1. Statistics
    2. Customer Service Division
      1. Statistics
    3. Enforcement Division
      1. Personnel Updates
      2. Statistics
      3. Case Highlights
      4. Stakeholder Outreach
    4. Education and Examination Division
      1. Statistics
      2. Examination Review Committee Updates
      3. COVID-19 Updates
    5. Regulatory Program Management Division
      1. Personnel Updates
      2. Current Projects
      3. Outreach – Recap of 2020
    6. Executive Office
      1. COVID-19 Response
      2. Strategic Planning Process
      3. Sunset Commission Staff Report and TDLR Response
      4. Communication Outreach Statistics
  8. Discussion of the role of home warranty companies and commonly seen issues involving home warranty companies; possible creation of workgroup to analyze this topic and make recommendations.
  9. Discussion and possible recommendation on the proposed amendments to an existing rule at 16 Texas Administrative Code (TAC), Chapter 75, §75.110, regarding the Air Conditioning and Refrigeration program. The proposed amendments adopt the 2018 versions of the applicable codes for the program.
  10. Recommendations for agenda items for next Board meeting
  11. Discussion of date, time, and location of next Board meeting
  12. Adjournment

The Air Conditioning and Refrigeration Contractors Advisory Board will accept public comment for the October 20, 2020 meeting.

Written comments must be submitted to no later than 12:00 p.m. on Monday, October 19, 2020. Comments will be provided to the Board members for their review prior to the meeting but will not be read publicly during the public meeting. 

If you wish to address the Board during the public meeting, please provide your contact information to by 12:00 p.m. on Monday, October 19, 2020. During the meeting, you will receive an email with a link to join the meeting. You will be given up to three (3) minutes to speak. The Presiding Officer may reduce the time provided for public comments based on the number of requests received. Ensure that you have a reliable connection and clear audio.

**Please email your public comment request to **


12:00 PM, MONDAY, OCTOBER 19, 2020.

Email request for Public Comment must include:

  • Agenda Item or Specific Topic
  • Name
  • Telephone number
  • Please indicate whom you are representing. Ex: attorney, yourself or other

Failure to provide the information requested directly above could result in your comment being delayed or taken out of order.