Regulatory Program Management - Building and Mechanical - Air Conditioning and Refrigeration Program Specialist - Program Specialist IV

  • Posting Number: 0903-22
  • Group/Step: B20, Positions: 463
  • Opening Date: 09/17/21
  • Closing Date: until filled
  • $53,412- $58,500 annually

Job Description

The Air Conditioning and Refrigeration (ACR) Program Specialist is selected by and responsible to the Regulatory Programs Manager with some work activities assigned and directed by the Chief Air Conditioning and Refrigeration Inspector. The ACR Program Specialist performs highly complex consultative and technical work in the planning, development, and implementation of the State Air Conditioning and Refrigeration (ACR) Program. Duties include coordination, review and analysis of air conditioning and refrigeration equipment designs, repairs, and installations to ensure compliance with applicable code requirements; performing technical assessments; and providing consultative services and technical assistance to department staff, industry representatives, government officials, advisory groups, the general public and other interested parties on all aspects of the Program; preparing and disseminating administrative and technical materials; coordinating with the ACR Program Chief to establish program goals and objectives; assisting with developing program rules, establishing procedures, and recommending priorities for achieving program goals; and coordinating with other work units in the agency and external organizations to accomplish section objectives. Works under limited supervision with moderate latitude for the use of initiative, creativity, and independent judgment. Extensive travel, up to 50% of work time, may be required. *Some work may be performed under extreme climactic and/or hazardous working conditions.

The position will be located at the North Campus 1106 Clayton Ln. Austin, TX 78723.

Essential Duties

  • Performs an array of technical, training, research, assessment, and administrative activities for the Air Conditioning and Refrigeration Program.
  • Coordinates and conducts assessments to ensure compliance with statute, rule, and applicable code requirements including monitoring of agency policies, technical materials, and on-site inspections/investigations. Also performs inspections, prepares inspection reports and gathers documentary/photographic evidence to facilitate/assist with consumer complaints and enforcement investigations.
  • Serves as agency liaison explaining program statutory requirements and providing technical assistance to department staff, industry representatives, government officials, advisory groups and the general public to resolve daily technical/administrative matters, to determine trends, research solutions and resolved daily technical, administrative and operational problems/inquiries associated with the ACR program. 
  • Assists in drafting complex rules, standards, policies and the development of procedural manuals.
  • Coordinates and collaborates with program staff in program planning, development, implementation, analysis, training, and documentation of the ACR program.
  • Analyzes legislation to assist in developing recommendations for policy and programmatic issues relating to the implementation, improvement, and expansion/reduction of program requirements.
  • Evaluates research findings relative to specific projects being developed. 
  • Reviews and evaluates information on service delivery system methods, outputs, activities, and trends to identify gaps in resources and recommends and implements improvements to resolve technical problems.
  • Collects, organizes, analyzes, and/or prepares materials in response to requests for program information and reports.
  • Complies with division and/or agency training requirements.
  • Keeps management appropriately informed of ongoing activities and critical matters affecting the operation and well-being of the agency.
  • Demonstrates a spirit of teamwork offering positive and constructive ideas, encouragement, and support, to other members of staff and team while upholding the Agency’s core values.
  • Adheres to all Texas Department of Licensing and Regulation Personnel Policies and performs related work as assigned.

Minimum Requirements

Minimum five (5) years of experience in the ACR industry or in ACR compliance/inspection/enforcement for a municipality or other governmental entity. Graduation from an accredited four-year college or university with course work in a field related to the program (i.e. mechanical engineering or other relevant discipline) is generally preferred and may substitute for one (1) year of experience. ACR Contractor License preferred. Technician Registration in Texas or an equivalent license from a municipality or another state required. Certification by the International Code Council (ICC) as a Residential and Commercial Mechanical Inspector required or must obtain certifications within 18 months of hire date. Certification by the ICC as a Residential Energy Inspector and/or a Commercial Energy Inspector or must obtain certification(s) within 18 months of hire date. Experience in conducting group presentations or seminars preferred.

Veterans, Reservists or Guardsmen with an MOS or additional duties that fall in the fields of OS- Operations Specialist, 611X LDO - Deck, Surface OS Operations Specialist, OSS Operations Systems, ing, Ventilation, Air Conditioning, and Refrigeration or other related fields pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply.

Additional Military Crosswalk information can be accessed at:


The successful candidate will have: : Knowledge of local, state and federal laws relating to ACR; and of safety codes/standards, code enforcement, and general practices relative to the ACR industry. Knowledge of public administration and management techniques; of the administrative rule-making processes; and, of the ability to develop/implement long-range plans and programs preferred. Skill in operating computers and applicable software include MS Office applications; in web-based communications and, in the use of mobile devices. Ability to understand, interpret, and explain complex statutes, rules, and other technical materials related to air conditioning and refrigeration work including design, installation, and repair; and to make on-site assessments. Ability to research, gather, assemble, correlate, and analyze facts and statistics; to devise solutions to problems; and, to prepare concise reports. Ability to develop and evaluate policies and procedures; to understand and accurately interpret policies/procedures; and to train others. Ability to establish and maintain effective working relationships; to communicate effectively, verbally and in writing; and, to provide friendly, caring service to the general public, licensees and those they serve.

*Hazardous Working Conditions

Some work may be performed both inside and outside under extremely hot and cold conditions in close proximity to building materials and/or operating machinery.  Some work may be performed in small crawl spaces, attics, and other small building spaces.  Climbing on ladders, catwalks, scaffolding, elevators, and roofs may be required.

Applications may be downloaded from TDLR’s website

E-mail or fax applications to: TDLR, Human Resources Office, Austin Texas 78711, Fax (512) 475-3377. E-mail Resumes will not be accepted in lieu of State Applications. Applications not completely filled out may be rejected. Only typed applications will be considered.

This job is covered by the Fair Labor Standards Act (FLSA).


TDLR provides a total compensation package that enables us to attract, motivate, and retain highly skilled and talented employees, including a merit system, full use of salary ranges, performance awards, retention and recruitment bonuses.

TDLR participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

In compliance with the Americans with Disabilities Act (ADA), TDLR will provide reasonable accommodation during the hiring and selection process for individuals with a disability. If you need assistance completing the application, contact TDLR Human Resources at 512-463-7184. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview

Benefits Available to TDLR Employees

In addition to a positive and supportive work environment, The Texas Department of Licensing and Regulation offers a strong benefits package.

  • State-paid health and life insurance plans for you;
  • Optional dental plan and health insurance for your family members;
  • State retirement matching contribution;
  • Optional 401K and 457 Plans;
  • Flexible health and dependent day care accounts;
  • Optional term life insurance for you and your dependents;
  • Short and long term disability insurance for you;
  • Voluntary AD&D insurance;
  • Retirement through the Employees Retirement System (ERS);
  • Long Term Care Insurance;
  • Longevity Pay;
  • Direct Deposit;
  • Optional after tax-contributions to a 529 Texas College Investment Plan;
  • Paid sick leave accrues from your first day at work;
  • Sick Leave Pool for catastrophic illnesses and injuries;
  • Workers’ Compensation;
  • Family Medical Leave;
  • Military Leave;
  • Jury Duty Leave;
  • Smoke-free workplace;
  • Confidential and personalized Employee Assistance Program services;
  • Tuition Reimbursement Program;
  • Career Paths that ensure professional growth and advancement within the agency;
  • On-the-job and cross-training to develop job related skills and enrich professional growth;
  • Wellness programs and activities such as yoga and massage therapy;
  • Employee and family-friendly workplace;
  • Flexible/Compressed work schedules;
  • Paid vacation accrues from your first day worked;
  • Active charitable employee associations;
  • Length of Service awards;
  • Generous holiday schedule;
  • Employee Recognition Programs;
  • Casual dress; and
  • A progressive agency culture that promotes open communication, efficiency, transparency and trust.

Staff Compensation Information, as required by Government Code, Section 659.026.