State law requires the Texas Department of Licensing and Regulation (TDLR) to conduct a national criminal history background check. As part of that process, TDLR also subscribes to the Federal Bureau of Investigation (FBI) Civil Rap Back Program, which automatically notifies the agency of any arrests or criminal convictions that occur after a licensee is fingerprinted.
Changes to the FBI database require some licensees to submit a new set of fingerprints for TDLR to subscribe to the Civil Rap Back Program and continue to receive reports of arrests and criminal convictions after fingerprinting. Additionally, licensees who have been identified by the FBI as having low-quality fingerprint characteristics will also be required to submit new fingerprints.
TDLR has been working with the Texas Department of Public Safety to identify the TDLR licensees who must submit a new set of fingerprints. Licensees who are impacted by this requirement will be informed by email or mail prior to their next license renewal. Licensees who renew their license after June 1, 2023, and are required to submit new fingerprints, will not be eligible to renew until the fingerprinting process is completed through IdentoGO and the fingerprints are accepted by the FBI Rap Back Program.
To ensure that you will receive communication from TDLR about your license status, please log on to the Online Licensing Services system at https://vo.licensing.tdlr.texas.gov and verify that the email and mailing addresses we have for you are correct.
If you receive a notice that you are required to submit new fingerprints and you have questions, please contact TDLR here via webform.