Towing, Storage and Booting Advisory Board Meeting Agenda for September 22, 2020

Tuesday, September 22, 2020 at 10:00 a.m.
Video Conference Meeting


This meeting will take place via videoconference and will be broadcast on TDLR’s YouTube channel. The meeting agenda and materials are available on the department’s webpage. If you need materials in an alternate format, contact the Texas Department of Licensing and Regulation at least five working days before the meeting date. Phone: (512) 463-6599, TDD/RELAY TEXAS: 1-800-relay-VV (for voice), 1-800-relay-TX (for TDD).

  1. Call to Order
  2. Roll Call, Certification of Quorum, and Introduction of New Board Members: Gary Hoffman, Charles Rash and Ken Ulmer
  3. Videoconference Training
    1. Meeting Protocol and Best Practices
    2. Public Comments
    3. Public Participation
  4. Training for Advisory Board Members
    1. Open Meetings Act
    2. Public Information Act
    3. Administrative Procedure Act
  5. Approval of Minutes – September 23, 2019 Meeting
  6. Public Comment
    Any person wishing to address the Board must submit an Email by following the Public Comment Instructions found on the last page of the agenda or located at Emails must be submitted to the Board liaison at by 12:00 PM, Monday, September 21, 2020. TDLR offices will not be open for public comment.
  7. Staff Reports – Briefing from staff and discussion:
    1. Field Inspections Division
      1. Personnel Updates
      2. Statistics
      3. Current Projects
    2. Regulatory Program Management Division
      1. Personnel Updates
      2. Statistics
      3. Current Projects
      4. Outreach
    3. Enforcement Division
      1. Personnel Updates
      2. Statistics
      3. Case Highlights
    4. Education and Examination Division
      1. Statistics
    5. Customer Service Division
      1. Statistics
    6. Licensing Division
      1. Statistics
    7. Executive Office
      1. COVID-19 Response
      2. Strategic Planning Update
      3. Sunset Commission Report Update
      4. Communication Outreach Statistics
  8. Discussion and possible appointment of an Education Workgroup to examine CE requirements
  9. Discussion of possible rule relating to the towing of vehicles involved in incident management tows to unregulated body shops, generally referred to as “flipping”
  10. Recommendations for agenda items for next Board meeting
  11. Discussion of date, time, and location of next Board meeting
  12. Adjournment

The Towing and Storage Advisory Board will accept public comment for the September 22, 2020 meeting. 

Written comments must be submitted to by no later than 12:00 p.m., Monday, September 21, 2020. Comments will be provided to the Board members for their review prior to the meeting but will not be read aloud during the public meeting. 

If you wish to address the Board during the public meeting, please provide your contact information to by 12:00 p.m., Monday, September 21, 2020. During the meeting, you will receive an email with a link to join the meeting. You will be given no more than three (3) minutes to speak. The presiding officer may reduce the time provided for public comments based on the number of requests received. Ensure that you have a reliable connection and clear audio. 

**Please email your public comment request to **


12:00 P.M., MONDAY, SEPTEMBER 21, 2020

Email request for Public Comment must include:

  • Agenda Item or Specific Topic
  • Name
  • Telephone number
  • Please indicate whom you are representing. Ex: attorney, yourself or other

Failure to provide the information requested directly above could result in your comment being delayed or taken out of order.