Your Voice Matters: Feedback for TDLR's Used Automotive Parts Recyclers Program

In March 2014, TDLR asked licensees and the public to share their ideas and experiences related to TDLR. People participated through face-to-face meetings around the state, on an online crowdsourcing website, through social media, and by email.

Participants were asked to answer four questions:

• What does TDLR do well?
• What can TDLR do better?
• What changes would you make to TDLR if you were king or queen for a day?
• Over the next five years, what major changes will affect the way you do business and the services we provide?

We used people’s responses to help us create our strategic plan.

Below you will find participants’ responses concerning TDLR’s Used Automotive Parts Recyclers program.

What does TDLR do well?

• report people and check up on rules

What can TDLR do better?

• I would think that you should be able just to type in the name of the business and it should pull it up. I don't think there is a box for that, But I might be wrong.

What changes would you make to TDLR if you were king or queen for a day?

• I am scared to death every time TDLR comes into my office and I don't feel like that is fair. I have not personally ever been penalized for anything but I am currently fighting some wrongful inspections and I am worried as to what the outcome is going to be. We hear these horror stories all the time of good companies that have to pay massive fines and then we continue to see the crap companies not be caught or penalized for the actions they are taking. I try hard every day to make sure my company is on top of their game as well as my employees. There are so many minute details that it truly makes it hard to not just hire someone to come in weekly and inspect us to make sure we are doing what we are supposed to be doing, especially if you hope to grow at all.
• when renewing the used automotive employee I you could put multiple employees instead one at a time

Over the next five years, what major changes will affect the way you do business and the services we provide?

• I think we have made great progress over the last five years. I would like to see us make some rules a little less stringent and I would also like to see the companies that are out there making it hard for everyone else be held accountable more for their actions.
• in my industry you never know but I think more agencies will be looking into our industry.

Top of Page | Used Automotive Parts Recyclers Home Page | TDLR Home Page