Executive Leadership Team

As Executive Director of the Texas Department of Licensing and Regulation, Courtney Arbour leads an agency that focuses on protecting the health and safety of Texans while fostering a transparent, commonsense, predictable regulatory environment.

Arbour’s experience as an executive running statewide and regional workforce, education and regulatory programs provides her with a unique perspective on the broad range of occupations, businesses, facilities and equipment that comprise TDLR’s regulatory portfolio.

While at the Texas Workforce Commission, Arbour was responsible for implementing workforce, education and regulatory programs that had a goal of developing, protecting and connecting employers and workers. She is passionate about the power of work, believing that government can serve as a resource to helpTexans navigate programs and services with ease and efficiency.

Arbour is a past member of the Texas Human Trafficking Prevention Coordinating Council, an endeavor she is passionate about both personally and professionally. Several TDLR regulated professions have a potential nexus with human trafficking, so her work in this area will continue.

Arbour is a member of Governor Greg Abbott’s Task Force for Consolidation of Workforce and Social Services. She previously was appointed to the Texas Early Learning Council. She has served as Vice-Chair of the National Association of State Workforce Agencies Employment &Training Committee and is a Workforce Fellow with Results for America, building evidence-based practices into the delivery of grants.

Arbour is an alumna of Howard Payne University in Brownwood, Texas and completed the Governor’s Executive Development Program at the LBJ School of Public Affairs at the University of Texas at Austin.

As Deputy Executive Director for Licensing Services, Steve Bruno oversees the Licensing, Customer Service and Education and Examination Divisions. The Licensing Division processes and reviews applications and issues licenses to qualified individuals and businesses in accordance with statutory requirements. The Customer Service Division responds to customer contacts received by phone, email, and social media posts, and provides in-person assistance in the lobby at TDLR headquarters in downtown Austin. The Education and Examination Division oversees requirements for examinations, continuing education, and pre-licensure education as established in law and rule for the professions and industries TDLR regulates.

Bruno has a total of 11 years with TDLR. He was hired as a Government Relations Officer in 2007, holding that position until he left in 2012. After four years in the private sector, he returned to TDLR and served most recently as Legislative Director. Bruno has many years of experience working in the Texas House of Representatives as legislative director and chief committee clerk. He graduated from St. Edward's University and has a Master's in Public Affairs form the LBJ School of Public Affairs at UT Austin.

As the Deputy Executive Director for Administration, Brandy Myers oversees the Financial Services Division, the Office of Strategic Communications and Process Improvement, Asset Management, Information Technology, Information Security Office, and Contracting and Procurement Services as well as the agency’s emergency response team.

Myers has been with TDLR since 2019, when she joined as the agency’s Chief Financial Officer. She previously was Chief Financial Officer of the Texas Medical Board, and has 16 years of state experience in finance, budgeting, purchasing, payroll and risk management. She has a degree in business administration and holds certifications as a Texas Contract Developer and a Texas Contract Manager, and is a graduate of the Governor’s Executive Development Program at the LBJ School of Public Affairs at the University of Texas at Austin.

As Deputy Executive Director for Regulatory Services, Susanna Holt Cutrone oversees the Enforcement, Field Inspections and Compliance Divisions. The Enforcement Division resolves complaints against licensees and other regulated populations through a risk-based approach to complaint resolution that prioritizes issues that pose the greatest risk to the public. The Field Inspections Division performs fair, thorough, and timely inspections to protect the public’s health and safety and educate licensees. The Compliance Division provides the regulated community and internal staff with guidance to achieve compliance with applicable laws, rules, codes, and standards for the benefit of consumers and the public.

Cutrone joined TDLR in 2024 after serving as Deputy General Counsel at the Texas Workforce Commission, where she oversaw litigation and employment law issues. Prior to that, she served as Director of Human Resources Management providing leadership over HR, training and development functions.