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Accessibility Pilot Programs

This page is provided as a courtesy. Read the full requirements of the accessibility pilot program and its reporting in Texas Occupations Code Chapter 2402, Section 2402.113 and 16 Texas Administrative Code, Section 95.50.

Requirement to Implement Pilot Program

Transportation Network Companies (TNCs) are required to conduct an accessibility pilot program in one of the four largest markets in which the company operates in this state.

The pilot program must last for a period of two years, beginning no later than the 90th day after TDLR issues the TNC permit.

The accessibility program must offer services to disabled persons, including those using wheelchairs, regardless of whether the wheelchair folds for easy transportation. When TNCs are unable to provide wheelchair-accessible vehicles, referrals to alternate providers must be made.

Disability Compliance Report

TNCs must submit a report to TDLR demonstrating compliance with the required accessibility pilot program, no later than the 100th day after beginning the pilot program.

The report must include:

The report must contain a table of contents with each section marked to identify content cross-referenced to each paragraph and section of 16 TAC 95.50.

Reports to TDLR should be submitted via webform.

Accessibility Pilot Program Reporting

TNCs must also provide an accessibility pilot program report on the findings of the pilot program directly to the House Transportation Committee and the Senate Committee on Transportation. This report is due no later than 75 days after your pilot program ends. The report must include:

TDLR will not submit this report to either committee on behalf of a TNC.

Compliance Assistance

Please contact our TNC program staff with any questions regarding reporting requirements.