Code Enforcement Officers Frequently Asked Questions
1. What is considered full-time experience?
A minimum of 32 hours a week performing code enforcement duties.
2. Does a Police Officer meet the one-year license eligibility requirements for Code Enforcement Officer?
A peace officer licensed or commissioned in Texas who engages in code enforcement is not required to register as a code enforcement officer. See Occupations Code Sec. 1952.002. A police officer who would like to make a career change and become a registered code enforcement officer would need to provide evidence that he or she performed code enforcement duties for at least 32 hours per week for a minimum of one year.
3. Does an Animal Control Officer, a Parking Enforcement Officer or a Water Meter Reader meet the one-year license eligibility requirement for a Code Enforcement Officer?
No, these professions do not meet the definition of code enforcement duties in the law.
4. Does experience as a Fire Marshall meet the one-year license eligibility requirement for a Code Enforcement Officer?
Only if the person is performing code enforcement duties. Serving as a Fire Marshall does not automatically qualify an applicant for registration as a Code Enforcement Officer.
5. Does a Code Enforcement Officer who supervises Code Enforcement Officers in Training require to inform the department if they terminate their position as a Code Enforcement Officer Supervisee?
Yes, a Code Enforcement Officer Supervisee is always required to have a current and accurate verification of supervision form on file.
Filing a Complaint
1. How soon do I have to file a complaint?
You must file a complaint within two years of the event described in the complaint. TDLR will not accept complaints filed after two years unless you can show good cause for late filing to TDLR’s Executive Director.
2. I don’t want the registrant to know I filed a complaint. May I file a complaint anonymously?
Yes, TDLR accepts anonymous complaints. To file anonymously, be sure to leave the "Complaining Party" space blank on the complaint form. Keep in mind, if you file anonymously, you will not receive updates from TDLR on the status of your complaint and you will not be able to provide any additional information TDLR may need.
3. Does TDLR open and investigate every complaint received?
If the information you provide in your complaint does not contain enough information for TDLR to determine that a violation may have occurred, TDLR will first seek additional information from you (if you did not file anonymously). If TDLR does not receive enough information following that request, your complaint may not be opened for investigation.
4. What happens after I file my complaint?
Please see our Complaint Investigation and Resolution page for a detailed explanation of the complaint process.
5. What is the status of a complaint I filed?
TDLR will mail you quarterly notices and will inform you of the resolution of your complaint. Please keep your address and phone number updated with TDLR.
6. How do I know if disciplinary action was taken against a registrant or an unregistered person or business?
If a complaint results in disciplinary action taken by TDLR, it will be posted in our Administrative Orders Search for three years following the signed order.