Frequently Asked Questions

Changes to a License

Change of Name, Address, or Business Information

  1. How do I change my address on my license?
  2. If I want to add an endorsement to an existing license AND change my business information on my license, what is required?

Endorsements

  1. How do I add an endorsement to an existing license?
  2. How do I add an endorsement if I have a current application on file?
  3. If I want to add an endorsement to an existing license AND change my business information on my license, what is required?

Inactive License

  1. Can I inactivate my license?
  2. I am not working in the industry, but I want to keep my license active. What do I do?

Change of Name, Address, or Business Information

1. How do I change my name, address, or business information on my license?

Submit a completed Notice of Change and Duplicate License Request (PDF) along with the appropriate fees as indicated on the form.

2. If I want to add an endorsement to an existing license AND change my business information on my license, what is required?

You may complete the Notice of Change and Duplicate License Request (PDF) , submit a fee of $50 and provide a new certificate of insurance if the business name is being changed.
A fee of $25 for adding the endorsement AND a fee of $25 to change the existing license is required: Total $50

Endorsements

1. How do I add an endorsement to an existing license?

You can add an endorsement by using the Notice of Change and Duplicate License Request (PDF) , along with a fee of $25.

2. How do I add an endorsement if I have a current application on file?

If it has been less than one year since you submitted your application, you may email or fax your request to the Department (no fee is required). PSI will mail you a postcard when you are eligible to take the new exam.

3. If I want to add an endorsement to an existing license AND change my business information on my license, what is required?

You may complete the Notice of Change and Duplicate License Request (PDF) , submit a fee of $50 and provide a new certificate of insurance if the business name is being changed.
A fee of $25 for adding the endorsement AND a fee of $25 to change the existing license is required: Total $50

Inactive License

1. Can I inactivate my license?

No. The Air Conditioning and Refrigeration Law and Administrative Rules do not provide for an "inactive status" for your license.

2. I am not working in the industry, but I want to keep my license active. What do I do?

You will need to request a waiver of insurance by downloading the Notice of Change and Duplicate License Request (PDF) from our web site. Although you may have a waiver of insurance, you are still required to renew your license.

Mail the completed form with a $25.00 revision fee to:

Texas Department of Licensing and Regulation
P.O. Box 12157
Austin, Texas 78711


Procedures and Practices

  1. I am a licensed Air Conditioning and Refrigeration Contractor and want to be certified to perform the installation and repair of LP gas appliances. How do I obtain this certification?
  2. Can unlicensed persons perform maintenance, service, and repairs on a process cooling and heating system?
  3. Can a licensed Air Conditioning and Refrigeration Contractor drill closed loop wells for connection to a geothermal air conditioning system?
  4. Is R438A refrigerant acceptable for use in environmental air conditioning systems in Texas?

1. I am a licensed Air Conditioning and Refrigeration Contractor and want to be certified to perform the installation and repair of LP gas appliances. How do I obtain this certification?

Contact the Texas Railroad Commission at (512) 463-6933, or Fax (512) 463-7292 and ask for Form 16B, Application for Examination Exemption by a Class A or B Air Conditioning and Refrigeration Contractor.

2. Can unlicensed persons perform maintenance, service, and repairs on a process cooling and heating system?

Yes. Once the primary (closed loop) process system has been deactivated and rendered inert by a licensee, an unlicensed person may perform maintenance, service and repairs on the secondary (open loop) components which include the piping, heat exchangers, vessels, cooling towers, sump pumps, motors, and fans. See Administrative Rule 75.100(d)(2) and Chapter 1302.002 Definitions - specifically (2) and (15).

NOTE : A license is required to perform the same work if it is part of an environmental or commercial refrigeration system. See Chapter 1302.002 Definitions - specifically (6) and (11) - as they help to clarify.

3. Can a licensed Air Conditioning and Refrigeration Contractor drill closed loop wells for connection to a geothermal air conditioning system?

No. TDLR also regulates water well drillers. An Air Conditioning and Refrigeration Contractor must possess a Closed Loop Water Well Driller license or contract for those services with a licensed Driller. See http://www.tdlr.texas.gov/wwd/wwd.htm .

4. Is R438A refrigerant acceptable for use in environmental air conditioning systems in Texas?

Yes. Any refrigerant or refrigerant substitute that meets all of the following can be used in environmental air conditioning systems in Texas:

  • classified as nonflammable (Safety Classification A1 under ASHRAE Standard 34), and
  • recognized by the EPA as nonflammable (Safety Classification A1) by rule or by notice of acceptability, and
  • classified as acceptable under the EPA's SNAP Program .

See TDLR's legal opinion regarding the sale and use of nonflammable refrigerants or refrigerant substitutes in air conditioning and refrigeration systems in Texas (PDF).

Continuing Education

  1. Can I get partial credit for completing part of a required continuing education course?
  2. Will I be monitored if I take a distance learning continuing education course (for example: online)?
  3. What can I do if my completed continuing education hours are not posted on the TDLR web site?
  4. What should I do if I don't receive a certificate for my completed continuing education course?
  5. If I am a licensee and an instructor for an approved continuing education course, can I get my continuing education hours while teaching that course?
  6. Will college course hours count towards continuing education for license renewal?

1. Can I get partial credit for completing part of a required continuing education course?

No. TDLR does not accept partial completion of a continuing education course. However, a provider may allow you to finish the course at another time. When the course is completed the provider will transmit the completion record to TDLR.

2. Will I be monitored if I take a distance learning continuing education course (for example: online)?

Yes. TDLR requires the provider to monitor licensee attendance for all courses, including online courses. If a licensee does not meet the provider's monitoring requirements, no continuing education hours will be given.

3. What can I do if my completed continuing education hours are not posted on the TDLR web site?

If your course completion is not posted seven days after you completed the course, contact your provider.

4. What should I do if I don't receive a certificate for my completed continuing education course?

If you do not receive your course completion certificate within 15 days from the end of your course, please check with your provider.

5. If I am a licensee and an instructor for an approved continuing education course, can I get my continuing education hours while teaching that course?

Instructors who are licensees may arrange with the provider to get continuing education hours for that portion of the course which the instructor taught. However, if the instructor does not teach the entire course, the instructor must attend the remainder of the course to obtain credit for the whole course. No partial course credit is allowed.

6. Will college course hours count towards continuing education for license renewal?

If the college course is a TDLR approved continuing education course, then the course hours can be used for license renewal. However, the courses must be taken during the period of the license being renewed. Courses which are not approved by TDLR as continuing education courses cannot be used for license renewal.

Out-of-State and Municipal Licenses

  1. Does Texas reciprocate with any states, and if so, which states?
  2. Does Texas accept out-of-state licenses in lieu of a Texas license?
  3. Does Texas accept municipal licenses in lieu of a Texas license?

1. Does Texas reciprocate with any states, and if so, which states?

Yes, Texas reciprocates with South Carolina and Georgia. If you have a Texas license and wish to reciprocate with either state, please contact TDLR and request a 'letter of good standing.'

Contact South Carolina and Georgia directly for reciprocal forms and license requirements:

If you are currently licensed in South Carolina or Georgia and you want to be licensed in Texas, please see the Out of State Applicants page.

2. Does Texas accept out-of-state licenses in lieu of a Texas license?

Yes. If you are currently licensed in another state, and you want to be licensed in Texas, please see the Out of State Applicants page.

3. Does Texas accept municipal licenses in lieu of a Texas license?

Yes. If you are currently licensed in another municipality, and you want to apply for a Texas license, please see the Out of State Applicants page.


Information for Suppliers and Wholesalers

1. What procedures must be followed when selling air conditioning and refrigeration supplies to licensed persons?

Please see the Air Conditioning and Refrigeration Contractors Guidelines for Suppliers page, which outlines the procedures that suppliers should follow when selling to licensed Air Conditioning and Refrigeration Contractors.

2. Can I sell air conditioning and refrigeration supplies to unlicensed persons?

The department has created a list of exemptions, which lists the individuals who are authorized to perform air conditioning and refreigeration work without holding a license.


Office of the Attorney General (OAG) Denial of License Renewal

  1. Why did I receive a Notice of Denial of License Renewal?
  2. Who should I call about removing the nonrenewable status of my license?
  3. Can I use my existing license after getting a license nonrenewable notice from TDLR?
  4. How can I renew my license if I am in nonrenewable status?
  5. Once I settle with the CSD, when can I renew my license?
  6. What will happen if I don't get a release from the Child Support Division and my license has not expired?
  7. What will happen if I don't get a release from CSD and my license has expired?

1. Why did I receive a Notice of Denial of License Renewal?

The OAG's Child Support Division (CSD) records show you have not made a payment in more than 6 months. Contact the CSD at (800) 252-8014 to resolve this matter.

2. Who should I call about removing the nonrenewable status of my license?

Contact OAG's Child Support Division (CSD) to settle payment of any amounts you may owe and to change the nonrenewable status of your license. Contact CSD at (800) 252-8014.

3. Can I use my existing license after getting a license nonrenewable notice from TDLR?

You may not use your license after the expiration date on the license.

4. How can I renew my license if I am in nonrenewable status?

First, contact the OAG's Child Support Division at (800) 252-8014 to resolve payment of any amounts you may owe and obtain a release. Then, apply with the Texas Department of Licensing and Regulation for renewal of your license.

5. Once I settle with OAG's Child Support Division (CSD), when can I renew my license?

You may not apply for renewal of your license until TDLR receives a release from the CSD.

6. What will happen if I don't get a release from the Child Support Division (CSD) and my license has not expired?

If you haven't received a release from CSD approximately 65 days before the expiration of your license, you will receive a notice from TDLR that you need to get a release from the Child Support Division in order to apply to the Department for license renewal. You may not use your license after the expiration date on the license.

7. What will happen if I don't get a release from the Child Support Division (CSD) and my license has expired?

You have 365 days from the expiration date to apply for license late renewal. License holders who are barred from license renewal due to past-due child support must obtain a release from the CSD and apply for renewal within the 365-day period. Otherwise, the license cannot be late renewed.

Communication

1. How can I stay in touch with TDLR for updates and new information?

Sign up to receive TDLR email notices . After you sign up you will receive email notices of new and changing information.

You can also follow us onFacebook and Twitter.

2. How do I contact the Environmental Protection Agency (EPA?)

Contact the EPA at (800) 296-1996.

Hurricane Disaster Recovery

  1. I am an out-of-state air conditioning technician and want to help with disaster recovery. Do I need a license to perform air conditioning work here in Texas on a temporary basis?
  2. I am an out-of-state contractor and have experience performing air conditioning and refrigeration work. I would like to assist with disaster recovery. What is the quickest way to get licensed to perform air conditioning and refrigeration work here in Texas?
  3. I am a licensed out-of-state Air Conditioning and Refrigeration Contractor; I have liability insurance, and would like to help with disaster recovery. Can I use my out-of-state license to offer my services to those people and businesses affected?
  4. I am an out-of-state contractor and would like to assist with disaster recovery. Can TDLR help me find employment with a Texas licensed Air Conditioning and Refrigeration Contractor?
  5. Where can I learn more about recovery help for TDLR licensees?

1. I am an out-of-state air conditioning technician and want to help with disaster recovery. Do I need a license to perform air conditioning work here in Texas on a temporary basis?

Yes. A person performing non-exempt air conditioning and refrigeration maintenance must, at a minimum, be registered in Texas as an Air Conditioning and Refrigeration Technician. All non-exempt air conditioning and refrigeration work must be provided through a Texas licensed Air Conditioning and Refrigeration Contractor who holds the required amount of liability insurance.

2. I am an out-of-state contractor and have experience performing air conditioning and refrigeration work. I would like to assist with disaster recovery. What is the quickest way to get licensed to perform air conditioning and refrigeration work here in Texas?

The quickest way to get licensed is to register as an Air Conditioning and Refrigeration Technician online . You must be at least 18 years of age, and there is no exam required. The application is only one page (which includes a criminal background check) and the fee is $20. All non-exempt air conditioning and refrigeration work must be provided through a Texas licensed Air Conditioning and Refrigeration Contractor who holds the required amount of liability insurance.

3. I am a licensed out-of-state Air Conditioning and Refrigeration Contractor; I have liability insurance, and would like to help with disaster recovery. Can I use my out-of-state license to offer my services to those people and businesses affected?

No, to offer to perform non-exempt air conditioning and refrigeration work in Texas requires that you hold a Texas Air Conditioning and Refrigeration Contractor license. The administrative rules do allow you to sub-contract work through a Texas licensed contractor. You may also be required to register in Texas as an Air Conditioning and Refrigeration Technician. If you have more questions, feel free to email us at CS.Air.Conditioning@tdlr.texas.gov - be sure to put 'disaster recovery' in the subject heading of the email.

4. I am an out-of-state contractor and would like to assist with disaster recovery. Can TDLR help me find employment with a Texas licensed Air Conditioning and Refrigeration Contractor?

No, TDLR cannot help you find employment; however, TDLR can assist you with getting the necessary license or registration to perform work. To register as an Air Conditioning and Refrigeration Technician, you can apply online. You can also find a list of Texas licensed Air Conditioning and Refrigeration Contractors on TDLR's web site OR you may try and contact industry groups such as the Air Conditioning Contractors Association (ACCA) of Texas or the Associated Plumbing-Heating-Cooling Contractors (APHCC) of Texas.

5. Where can I learn more about recovery help for TDLR licensees?

Please see the Recovery Help for TDLR Licensees page to learn more about the agency's outreach efforts to help Texans in affected areas.