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Fingerprint Information

Posted in: Driver Education and Safety, Hearing Instrument Fitters and Dispensers, Massage Therapy, Podiatry, Professional Employer Organizations, Speech-Language Pathologists and Audiologists

Fingerprints provided for YOUR TDLR application shall be used to check criminal history records of the Texas Department of Public Safety and the Federal Bureau of Investigation, in accordance with applicable statutes.

NOTE: Do NOT schedule an appointment for fingerprinting until after you have filed your license application. All the information you need to schedule your fingerprint appointment will be sent to you after you apply.

FINGERPRINTS SUBMITTED ELECTRONICALLY TO DPS: The DPS has entered into an exclusive contract with IDEMIA to provide statewide electronic fingerprinting through DPS Fingerprint Applicant Services of Texas (FAST) locations operated by IdentoGO. FAST is available by scheduling an appointment on-line at IdentoGO or by calling

1-888-467-2080. DPS FAST locations operated by IdentoGO are committed to a 98% classifiable rate, which means quality prints, less rejections, and quick responses.

1. Scheduling your fingerprint appointment

FAST is available by scheduling an appointment on-line at IdentoGO or by calling 1-888-467-2080.

When Scheduling Online:

  1. Have the Texas Fingerprint Service Code. If you do not know your service code, contact TDLR via webform here or at (512) 463-6599 or (800) 803-9202.
  2. Select Schedule or Manage Appointment and follow the prompts to enter “Essential Info” on the initial registration page.
  3. Next, you will be asked to enter your “Agency Assigned Applicant Number.” This Agency Identifier is your unique TDLR Entity/ID Number. You must enter “LS-” before typing your TDLR Entity/ID Number.If you are applying for a license for the first time, you can obtain your TDLR Entity/ID Number:
    • in the body of the email you received after you submitted your application through the Online Licensing Services system;
    • on the Request for Information letter that you receive to notify you that you must complete the fingerprinting process; or
    • by contacting TDLR via webform here or at (512) 463-6599 or (800) 803-9202.
    If you are already licensed and need to resubmit your fingerprints, you can obtain your TDLR Entity/ID Number:
    • in the body of the email you received after you renewed through the Online Licensing Services system;
    • on your renewal notice postcard sent to you 30 days prior to your license expiration; or
    • by contacting TDLR via webform here or at (512) 463-6599 or (800) 803-9202.
  4. Complete all other personal identifying information as instructed.
  5. Select the location nearest to you and a convenient date and

When Scheduling Over the Phone:

  1. Have the Texas Fingerprint Service Code before calling. If you do not know your service code, contact TDLR via webform here or at (512) 463-6599 or (800) 803-9202.
  2. IDEMIA will prompt you for the service code.
  3. The call center operator will ask you for your demographic information, i.e. Date of Birth, Sex, Race, Ethnicity, Height, Weight, Eye Color, Hair Color, Place of Birth and Home Address.
  4. You will be asked for your Agency Identifier as part of the registration process. This Agency Identifier is your unique TDLR Entity/ID Number. Please see item (c) above in the “When Scheduling Online” section regarding where to locate your Agency Assigned Applicant Number.
  5. You will select the location nearest to you for your fingerprint appointment.

2. Your Fingerprint Appointment:

  1. Arrive at your scheduled appointment with your photo identification and fee payment.
  2. If you plan on bringing a form of identification other than a valid (unexpired) TX Driver License, please refer to the Department of Public Safety’s acceptable document types here:
    http://www.dps.texas.gov/administration/crime_records/docs/ProveIdForFingerprinting.pdf
  3. IDEMIA accepts Visa/MasterCard/Discover/American Express, business checks, money orders and coupon codes (employer accounts) at the time of service. Please note that personal checks and cash will not be accepted.
  4. Your fingerprints will be submitted electronically to DPS and the FBI. You will not receive a printed fingerprint card.
  5. At the conclusion of your appointment, the IDEMIA enrollment agent will provide you with an IdentoGO receipt stating that you were fingerprinted. Do not throw away the receipt. You may be asked to submit it to TDLR for record location purposes.
  6. You may check status on your submission by clicking on this link: IdentoGO

FINGERPRINTS SUBMITTED BY MAIL THROUGH IDEMIA:

Contact IDEMIA by telephone to submit fingerprints by mail.

Telephone Registration:

  1. Contact IDEMIA at 1-888-467-2080.
  2. Have the TX Fingerprint Service Code before you call. If you do not know your service code, contact TDLR via webform here or at (512) 463-6599 or (800) 803-9202.
  3. IDEMIA will prompt you for the Service Code.
  4. Inform the IDEMIA representative that you wish to enroll for a card by mail.
  5. IDEMIA will prompt you for all required information and will guide you through the rest of the process.

PAY BY CREDIT CARD, BUSINESS CHECK OR MONEY ORDER:

During your registration, you will be provided an opportunity to make your payment by credit card or to elect to mail in your payment by business check or money order made out to IDEMIA with your submission.

No personal checks will be accepted.

The cost for obtaining an ink card may vary and is not included in the fingerprint registration process or fee.

Cards must be mailed to the vendor.