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Consumer Protection

I Drive Driving Academy – Student Records

TDLR has completed its review of I Drive Driving Academy’s student records and created a Verification of Instruction letter based off those records. Students affected by the school’s closure will use this letter in lieu of the required DE-964 certificate.   The following schools have offered to help displaced students: You can find a full… Read More about I Drive Driving Academy – Student Records

January 1, 2024: New Requirements for Pump Security Go Into Effect

If not already equipped with at least two of the items listed below, no later than January 1, 2024, owners or operators of fuel pumps are required to install new security measures to protect their devices from tampering, as required by Texas Admin. Code §97.31. These new rules that went into effect on September 1,… Read More about January 1, 2024: New Requirements for Pump Security Go Into Effect

Athletic Trainers Licensees Receiving Marketing Calls

We’ve heard from several licensees that they’ve received marketing phone calls from someone saying they’d gotten the licensee’s contact information from TDLR. Although we are required to release basic information about our licensees (name, license number and license status), we do not release personal emails or phone numbers. Combining information from various marketing and financial… Read More about Athletic Trainers Licensees Receiving Marketing Calls

Amarillo-Area Woman Ordered Not to Practice Midwifery Without A License

AUSTIN – On March 8, 2023, Travis County District Court Judge Amy Clark Meachum signed a Temporary Restraining Order (TRO) prohibiting Leah Hernandez from practicing midwifery without a license and from representing herself as a licensed midwife to the public. Court documents allege that Ms. Hernandez is practicing midwifery negligently and without a license in the… Read More about Amarillo-Area Woman Ordered Not to Practice Midwifery Without A License

Take Care When Purchasing Electrical Code Books

The Texas Department of Licensing and Regulation (TDLR) has discovered that some 2023 National Electrical Code (NEC) books purchased from an online source do not appear to be legitimate. The NEC is the industry standard for commercial, residential and industrial electrical safety in the United States and internationally. TDLR is aware that an unknown number… Read More about Take Care When Purchasing Electrical Code Books

Retrofitting Boilers in Commercial Buildings, Apartments and Hotels to Detect Carbon Monoxide Can Save Lives

AUSTIN – Carbon monoxide is a colorless, odorless gas that can kill – and it is produced by boilers and other equipment commonly used in commercial buildings where people work and sleep, including apartment buildings, hotels, dormitories and hospitals. A state rule adopted in July 2020 requires that building owners install carbon monoxide detectors in all… Read More about Retrofitting Boilers in Commercial Buildings, Apartments and Hotels to Detect Carbon Monoxide Can Save Lives

Beware Of People Posing as TDLR Inspectors

Inspectors for the Texas Department of Licensing and Regulation will never request or accept money under any circumstances while calling, visiting or conducting an inspection. Real TDLR inspectors will: Real TDLR inspectors cannot and will not: If someone posing as a TDLR employee approaches or calls you, please contact TDLR and law enforcement immediately. Impersonating a public servant is… Read More about Beware Of People Posing as TDLR Inspectors

Downloadable Checklist for Reporting Credit Card Skimmers Now Available

TDLR has created helpful instructions for reporting credit card skimmers. Download, print out and post this checklist for gas station employees to follow if a skimmer is found. The poster provides clear instructions regarding gas skimmers: Reminder: Unauthorized removal and disposal of a credit card skimmer is a crime that could lead to civil penalties and criminal… Read More about Downloadable Checklist for Reporting Credit Card Skimmers Now Available

Residential Service Companies (Home Warranties)

Oversight of the Residential Service Companies (Home Warranties) (RSC) program was transferred to TDLR from the Texas Real Estate Commission (TREC) on September 1, 2021. Residential Service Companies are licensed to provide consumers with contracts also known as Home Warranties. Residential service contracts cover the cost of replacing or repairing damage to large home appliances or residential electrical, plumbing,… Read More about Residential Service Companies (Home Warranties)