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Service Technician Exam Information

Exam Eligibility

After your completed license application has been reviewed and your application fee has been received, you will be notified that you are approved to sit for the licensing exam.

You may be notified either by email or by regular mail. Please ensure that your contact information provided on the license application is correct.

Applicants have one year from the date the application was received by TDLR to satisfy all the requirements to obtain a license, including passing the examination.


Scheduling an Exam

If you are eligible for examination, then you can visit the PSI website at or contact PSI by phone at (833) 333-4741 to schedule your exam date.

Your name must match exactly with the information TDLR has on file.

Please see the Candidate Information Bulletin (PDF) for detailed information on scheduling your exam.


Requests for Special Accommodations

Every reasonable accommodation will be made in meeting a candidate’s needs. Applicants with disabilities or those who would otherwise have difficulty taking the exam should make a request for alternative arrangements with PSI. Details for requesting special accommodations can be found in the Candidate Information Bulletin.


Exam Fees

The examination fees can be found in the Candidate Information Bulletin (PDF) for your specific exam type.


Pass/Fail Rates

Fiscal Year 2024 (September 2023 - August 2024)

License Type

Pass

Fail

Tot

Rate

No Show

Low Flow

50

34

84

59.52%

8

High Flow

40

24

64

62.50%

10

Total

90

58

148

60.81%

18

Fiscal Year 2023 (September 2022 - August 2023)

License Type

Pass

Fail

Tot

Rate

No Show

Low Flow

37

14

51

72.55%

5

High Flow

25

0

25

100.00%

4

Total

84

29

113

74.34%

9

Fiscal Year 2022 (September 2021 - August 2022)

License Type Pass Fail Tot Rate No Show
Low Flow 36 46 82 43.90% 15
High Flow 20 0 20 100.00% 17
Total 91 80 171 53.22% 32