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Licensee Guide to Virtual Inspection Process

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This page is available as a printable PDF document.

Virtual inspections are a convenient and efficient way to conduct inspections. Time, travel resources, security, and safety concerns can all prohibit inspectors from traveling to inspection sites. With technology, we can perform virtual inspections by conducting interviews, gathering images, performing virtual walk-throughs, and transferring documents electronically.

Virtual inspections are available for certain TDLR licensees. Licensees must have access to the minimum level of technology as recommended below.

The virtual inspection is coordinated with the licensee, owner, manager, or the representative at the inspection site. That representative must commit to being available for the duration of the inspection.

Virtual inspections are available only to businesses that meet the requirements set by the department and are performed at the discretion of the inspector.


Benefits of Virtual Inspections

Equipment and Software:


How Virtual Inspections Work

Pre-Inspection

Walk-Through

The inspector will ask you to:

Documentation and Review of Inspection Findings

The inspector will:


Verify Your Inspector

Inspectors from the Texas Department of Licensing and Regulation will never request or accept money under any circumstances while calling, visiting, or conducting an inspection.

You can contact TDLR to verify an inspector during normal business hours:

Telephone: (512) 463-6599
Toll-Free (in Texas): (800) 803-9202
Relay Texas-TDD: (800) 735-2989