Driving Safety Providers Certificates of Completion
Driving Safety Providers must create a course completion certificate using the TDLR module template. The template will be sent to the provider during the initial application process.
Ordering Certificate Numbers
Driving Safety Providers will order certificate numbers using the Online Licensing System, when a provider issues a course completion certificate to a student, they must ensure all fields on the certificate are filled out and it must bear a certificate number on the top right-hand corner of the certificate.
For assistance using the Versa system, please read the step-by-step guide (PDF) on ordering certificates.
Order Certificates
Issuing Certificates to Students
You may only issue certificates to students who have successfully completed all elements of an approved driving safety course.
Texas Education Code requires that you mail or send the certificate electronically to the student, which provides a record of the transaction.
Instructors may not hand the certificates of completion to students when they complete the course.
If you choose to mail the certificates, you must use first-class postage, enhanced postage, or an equivalent commercial delivery method.
Reporting to TDLR
Driving Safety Providers must report original and duplicate certificate data to the department within 5 days of issuance.
Upload Certificate Data
The Training Guide for Uploading Driving Safety Certificate Data (PDF) document was created for providers as a resource guide that contains the steps for reporting student data to the department.
Securing Access
You must create a system for securing access to certificates of completion, regardless of whether the certificates are electronic or paper-based.
At any time, TDLR may request a sequential accounting of all certificate numbers under your control.
Duplicate Certificates
You cannot issue an original or duplicate certificate with a serial number that was previously issued.
Any request from a student for a duplicate certificate must be issued with a new certificate number. The duplicate certificate must clearly indicate both the number of the duplicate certificate being issued and the original serial number of the certificate being replaced.
If the student requests a duplicate certificate within thirty (30) days of the date of issue of the original certificate because the original was not received, unusable, or was issued with errors due to no fault of the student, the provider must issue the duplicate at no cost to the student. Driving safety providers must include this information in the student enrollment contract.
